Billing Support
For questions about a HOTBBWS4YOU purchase, subscription, billing record, cancellation request, or other billing-related matter, contact Billing Support.
Email: [email protected]
Information to provide
Include your account email or username and enough information to identify the transaction. Do not email full payment-card numbers, passwords, or authentication credentials.
Subscriptions
If your request concerns a subscription, identify the subscription or creator involved and describe the action you are requesting. Processing and billing options may depend on the status of the transaction and the payment processor involved.
Refund requests
See the Refund Policy for information about requesting review of a charge.